Refund Policy
Instructions:
- Returns or exchange must within 7 days of received and products must be received at our warehouse within 35 days of the purchase date for a refund.
- Items must be in original brand new condition, unopened and have their original packaging, etc (if applicable) to qualify for a refund. If the product not be in original condition, please contact us before returning it.
- We will not be held responsible if returned items are lost in transit.
- Products purchased at reduced rates may not be returned or exchanged.
- If you need to deal with the return or exchange, before shipping,please contact us , attached with your name, return or exchange order number, return or exchange name, return or exchange reasons ,packages photos and other information;After customer service staff acceptance,Please send the packages back.Customer service staff will inform you within 3 working days after receipt of the package and handle it for you. The final processing result will also be informed to you via email.
- Attention:If there is a serious quality problem or the package is seriously damaged,please contact us and attached pictures or videos as soon as you receive the goods.we will exchange the product for you free of charge,You do not need to send the product back.
Refunds:
Our products was sent with free shipping, so when you want to return them,we will withold the cost of the postage.
Exchanges:
You will be responsible for the return postage which to send the item back to our warehouse .And you need to pay the postage of exchange products,our free shipping policy doesn’t support shipping cost of exchange products.
Our Return Address:
4th floor, No.175 Ji'an Road,
Tong'an Industrial zone, Xiamen, China.
Zip code:361100